Psychiatric Care FAQ | Axon Psychiatry Group Silver Spring, MD

Question 1

Do you offer telehealth appointments?

Accepted Answer

Yes. Axon Psychiatry Group offers telepsychiatry — secure, HIPAA-compliant virtual psychiatric appointments — for eligible patients located in Maryland and Washington, DC. Patients must be physically located in a jurisdiction where the provider holds an active license at the time of the appointment. Please contact our office to determine whether telehealth is appropriate for your care.

Question 2

Are you accepting new patients?

Accepted Answer

Yes, Axon Psychiatry Group is currently accepting new patients in Maryland and Washington, DC. To request a new patient appointment, please use the appointment request form on our website or contact our office directly.

Question 3

What ages do you treat?

Accepted Answer

Axon Psychiatry Group currently provides psychiatric services to adult patients. Please contact our office if you have questions about whether our services are appropriate for your specific situation.

Question 4

What conditions do you evaluate and treat?

Accepted Answer

We evaluate and treat a broad range of psychiatric conditions, including depression, anxiety disorders, ADHD, bipolar disorder, PTSD and trauma-related disorders, OCD, insomnia and sleep-related concerns, mood disorders, stress-related conditions, and other appropriate psychiatric conditions. Diagnosis and treatment recommendations are determined following a comprehensive, individualized psychiatric evaluation.

Question 5

What insurance plans do you accept?

Accepted Answer

Axon Psychiatry Group is currently completing insurance credentialing. Accepted insurance plans will be updated on our website as credentialing is finalized. We encourage patients to contact their insurance company to verify behavioral health benefits, deductibles, copayments, and whether our practice participates with their specific plan prior to scheduling.

Question 6

Do you accept self-pay patients?

Accepted Answer

Yes, self-pay options are available. Please contact our office for current self-pay rates for initial evaluations and follow-up appointments.

Question 7

How long is an initial psychiatric evaluation?

Accepted Answer

Initial psychiatric evaluations are typically 60–90 minutes. This allows adequate time for a thorough review of your psychiatric history, current concerns, medical history, medications, psychosocial factors, and individual treatment goals.

Question 8

How do I schedule an appointment?

Accepted Answer

You can request an appointment by completing the appointment request form on our website or by contacting our office directly. Please note that the appointment request form is not a HIPAA-secure channel — do not submit protected health information such as diagnoses, medications, or detailed medical history through the general contact form. Secure intake forms are provided through the patient portal after your appointment is scheduled.

Question 9

How do prescription refills work?

Accepted Answer

Prescription refills are managed through the patient portal or by contacting our office during regular business hours. Refill requests should not be submitted through the general website contact form. Please allow adequate time for refill processing and do not wait until you have run out of medication to request a refill. Refills may require a follow-up appointment depending on your treatment plan and clinical circumstances.

Question 10

What should I do during a psychiatric emergency?

Accepted Answer

This website, email, and contact forms are not monitored for emergencies and should not be used to communicate urgent or emergency situations. If you are experiencing a psychiatric or medical emergency, please call 911 or go to your nearest emergency room immediately. For the National Suicide and Crisis Lifeline, call or text 988. For the Crisis Text Line, text HOME to 741741.

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